PRIVACY POLICY

Lady Updated : 22/04/2026

At LunEssence (“we”, “our”, “us”), your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, as well as the choices you have regarding that information.

Information We Collect

  • Contact Form: When you fill out our contact form, we collect your name, email address, phone number, and any other information you provide to us.

  • Updates Subscription: If you choose to subscribe to receive style tips, updates, and occasional news from us, we collect your email address.

INFORMATION YOU PROVIDE

AUTOMATICALLY COLLECTED INFORMATION

  • Usage Data: We may collect information about how you use our website, including your IP address, browser type, operating system, referral URLs, pages viewed, and access times.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support.

  • To send you newsletters and marketing communications (you can opt-out at any time).

  • To analyse and improve the content and services of our website.

  • To monitor the usage of our website and detect, prevent, and address technical issues.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use certain third-party services to help operate our website and provide you with a seamless experience. These services may collect, process, and store your personal information as described below:

  • Squarespace : Squarespace provides the platform that hosts our website. They may collect information such as your IP address, browser type, and browsing activity on our site to ensure proper functioning and improve user experience. You can review Squarespace’s privacy practices here: Squarespace Privacy Policy.

  • Acuity Scheduling : We use Acuity Scheduling to manage appointment bookings. When you schedule an appointment, Acuity collects your name, email address and appointment details. Acuity uses this data to facilitate scheduling and send you relevant notifications. For more details, please see their Privacy Policy: Acuity Scheduling Privacy Policy.

  • Google Services : We use Google services such as Google Analytics to analyze website traffic and Google Calendar to manage appointments. Google may collect information such as your IP address, device information, and usage data. This helps us improve our website and services. You can find more information about Google’s privacy practices here: Google Privacy Policy.

Third-Party Services

Your Choices

You can unsubscribe from our mailing list at any time by clicking the unsubscribe link included in our emails or by contacting us directly at lunessence.yourpersonalstylist@gmail.com. You can also adjust your browser settings to disable cookies.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at lunessence.yourpersonalstylist@gmail.com.